Privacy Policy

This Privacy Policy explains how Spraviya Technologies Private Limited (“Spraviya”, “we”, “us”, or “our”) handles information in connection with our website spraviya.com (the “Site”). We are a company incorporated in India and based in Mumbai, Maharashtra.

• Registered office: 1A 503, N. G. Royal Park, Opp. Nitco Tiles, Kanjur (East), Mumbai – 400042, Maharashtra, India
• Corporate Identity Number (CIN): U62011MH2026PTC472357

1. Scope

This policy applies to information we receive through the Site. The Site is primarily an informational landing page for our company. We do not currently sell products or process payments through the Site.

2. Information we collect

We keep data collection to a minimum. We may receive:

• Information you choose to send us — for example, your name, email address and message when you contact us at contact@spraviya.com. When you email us, we receive the information contained in your email, including your email address, name, message and any information you choose to provide.
• Basic technical information — standard server and hosting logs (such as IP address, browser type and pages requested) that our hosting provider may record to operate and secure the Site.

3. How we use information

We use the information we receive only to:

• respond to your enquiries and communicate with you;
• operate, maintain and secure the Site; and
• comply with applicable legal obligations.

4. We do not sell your data

We do not sell, rent, or trade your personal information, and we do not use it for advertising. We share it only with service providers who help us operate the Site, or where required by law.

5. Service providers and international processing

We may share limited information with categories of service providers, including hosting and content-delivery providers, our business email provider, infrastructure security and logging providers and website-maintenance providers, strictly to operate and secure the Site. Some of these providers may process information in locations outside India, subject to the contractual, security and legal safeguards applicable to such processing.

6. Cookies and analytics

The Site does not currently use non-essential advertising or behavioural-tracking cookies. Our hosting, content-delivery and security providers may use strictly necessary technologies to operate and protect the Site. If we introduce analytics or other non-essential cookies in the future, we will update this policy accordingly.

7. Data retention

We retain correspondence and any information you send us only for as long as necessary to address your request or to meet legal and record-keeping requirements, after which it is deleted or anonymised.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw any consent you have given. To make a request, email us at privacy@spraviya.com.

9. Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss or misuse. However, no method of transmission or storage is completely secure.

10. Children

The Site is intended for business and professional audiences and is not directed to children. We do not knowingly seek personal information from children through the Site.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates when it was last revised.

12. Grievance and privacy contact

For questions, requests, discrepancies, or grievances relating to this Privacy Policy or the processing of your personal information, please contact:

• Mukesh Vast, Director and Grievance Officer
• Email: privacy@spraviya.com
• Spraviya Technologies Private Limited, 1A 503, N. G. Royal Park, Opp. Nitco Tiles, Kanjur (East), Mumbai – 400042, Maharashtra, India